Daiwa Securities Group Inc. allows its 9,000 employees to use an AI chatbot. CEO Seiji Nakata claims it can improve efficiency by helping salespeople offer personalized financial products and traders execute orders more efficiently. The use of chatbot technology is increasingly prevalent in Japan, with SoftBank, Mitsubishi UFJ Financial Group, Deutsche Bank, and JPMorgan Chase embracing AI. The CEO states that employees will be reassigned to other areas of business if AI replaces some work, stressing that humans are still in charge.
Qantas, Australia's leading airline, is set to make a record-breaking profit of up to $2.5 billion due to its successful cost-cutting strategies, but the Transport Workers Union has demanded it pay back the $2.7 billion in government COVID-19 assistance. Current CEO Alan Joyce has overseen numerous strategic changes to ensure the company's financial stability, including taking advantage of AI tech advances from major players such as Amazon. Established in 1920, the airline operates in 44 countries and is a founding member of the oneworld alliance.
Samsung Electronics enforces a policy that imposes a ban on the use of popular AI tools, like ChatGPT, due to its staff's accidental leakage of confidential code. To prevent further data exposure, the South Korean tech giant requires employees to utilize on-site AI technologies. The regulation has become a major setback for the industry, causing a reminder of the importance of preserving tight security in the digital world.
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Dropbox, the leading cloud-based storage and collaboration platform, announces layoffs of 500 global staff members, reducing workforce by 16 percent. With incoming 'AI era' of computing and due to impacts of Covid-19, CEO and co-founder, Drew Houston, stated that the company is taking steps to remain ahead of the curve and remain competitive in a rapidly changing environment. Results of this measure, estimated to incur costs between $37-($42 million) will be included in their upcoming Q1 results, reported on Thursday, May 4th.
Explore the evolution of tech policy from Obama's optimism to Harris's vision at the Democratic National Convention. What's next for Democrats in tech?